Privacy Policy

Privacy Policy

Last updated: 25/03/2026

Distinct-Treasures.co.uk (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information:

Information you provide directly

  • Name
  • Billing and delivery addresses
  • Email address
  • Phone number
  • Order details
  • Personalisation information for custom products

Automatically collected information

  • IP address
  • Browser type and device information
  • Pages visited
  • Cookies (for analytics, basket functionality, and preferences)

Payment Information

All payments are processed securely through third-party providers (such as PayPal or Stripe).
We do not store or have access to your full payment card details.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send order updates and delivery notifications
  • Improve our website and user experience
  • Detect and prevent fraudulent activity
  • Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes. We will only send marketing emails if you have opted in to receive them, and you can unsubscribe at any time.

3. Cookies

Our website uses cookies to:

  • Enable essential site functions (e.g., shopping basket)
  • Analyse website performance
  • Improve user experience

You may disable cookies in your browser settings, but some website features may not work correctly.

4. Third-Party Services

We may share necessary information with trusted third parties, such as:

  • Payment processors
  • Delivery and courier companies
  • Website hosting providers
  • Analytics services
  • Google Analytics

These providers only use your data as needed to perform their services.

5. Data Storage & Security

We take data protection seriously and implement appropriate security measures to safeguard your information.

Your data is stored securely within the UK or in GDPR-compliant regions. We retain personal data only for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (where applicable)
  • Restrict or object to processing
  • Request a copy of your data (“data portability”)

To exercise your rights, please contact us at:
[email protected]

7. How to Contact Us

For any privacy-related enquiries, email:
[email protected]

145 The Avenue, Kent. ME20 7RF

01622205623

This Privacy Policy is accessible at all times via a link in the footer of our website.