Acceptance of the Distinct-Treasures.co.uk Terms & Conditions
By accessing or using Distinct-Treasures.co.uk (“our website”), you agree to be bound by these Terms & Conditions. If you do not accept any part of these terms, please discontinue use of our website immediately.
1. Payment & Credit Card Details
All payments are processed securely through third-party payment providers (such as PayPal, Stripe, or other listed processors). Their individual terms of use apply to all transactions carried out through their systems. We do not handle or store your full credit card details on our servers.
2. Advice & Information
All information, images, descriptions, or content displayed on our website are provided for general information only and should not be taken as professional advice. Nothing on this website should solely determine your purchasing decisions.
3. Changes to Website & Terms
Distinct-Treasures.co.uk reserves the right to:
- Modify, update, or remove any part of the website at any time without prior notice, including products, pricing, or descriptions.
- Amend these Terms & Conditions and/or our Privacy Policy at any time. Continued use of the website following any changes signifies your acceptance of the updated terms.
4. Links to Third-Party Websites
Our website may contain links to external websites managed by third parties. We are not responsible for the content, accuracy, or availability of these sites. Accessing any third-party website is done at your own discretion, and Distinct-Treasures.co.uk accepts no liability in connection with them.
5. Copyright & Use of Website Content
All text, graphics, designs, photographs, logos, and other content on this website are the property of Distinct-Treasures.co.uk or their respective owners and are protected under UK copyright laws.
Visitors agree that:
- All content is for personal, non-commercial use only.
- No content may be copied, reproduced, distributed, or used without prior written consent from Distinct-Treasures.co.uk.
6. Disclaimers & Limitation of Liability
Our website is provided “as is” and “as available”. While we aim to ensure the site functions reliably and securely, we do not guarantee uninterrupted access or that the website will always be free from errors or defects.
To the fullest extent permitted by law, Distinct-Treasures.co.uk will not be liable for:
- Any direct, indirect, or consequential loss or damage arising from use of the website or products.
- Missing items resulting from incorrect delivery details provided by the customer.
- Delays, disruptions, or outages caused by third-party hosting or service providers.
Many of our products are personalised or made to order. Because of the bespoke nature of these items:
- Payment must be received before production begins.
- Personalised or made-to-order items cannot be returned unless they are faulty.
- Orders cannot be cancelled or amended once placed. The customer is fully responsible for ensuring that all personalisation details entered are correct. We cannot refund or replace items due to customer input errors.
7. Fulfilment & Delivery
Orders are dispatched using various courier and postal services such as Royal Mail. Once an item has been handed over to the delivery provider, we cannot accept responsibility for delays outside our control.
In the event of a parcel being lost in transit, we will offer either a replacement or a refund, depending on the circumstances.
Production and delivery times are estimates only and cannot be guaranteed.
8. Pricing
All prices displayed on our website include VAT where applicable. Delivery charges are calculated separately and shown at checkout.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. By using our website, you agree that any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.